Service Reviews For Sport Clips Haircuts of St Lucie West

Unfortunately, the system forces me to put a star and that's why I put one, otherwise, I'll put 0 starts. The level of unprofessionalism in this place is incredibly horrible. I had a big issue a year ago with one of the styles being completely rude and the manager didn't do anything about so I decided to stop coming. After 1.5 years I decided to give it one more change since I really love the concept (biggest mistake). Once again, very rude and unprofessional staff (different staff from last year) so must be the culture from management who runs this place or even for the owners that creates this type of behavior. I signed up online and I had 49 minutes wait. After 20n minutes check my phone and for some reason, my appointment disappear from the system so I called to store to check and this very rude stylist who refuse to give me her name or the name of the manager answer the phone and told me sorry we are busy and we are not taking any more clients. I try to explain that I sign on 20 minutes before and I had 49 minutes waiting and she just decide to tell me sorry we are busy and HANG OUT the phone. I called back once again to get the manager's name and she did it again. So I called to see if anyone else can provide me with the manager's name and after a couple of attempts, a guy answer the phone telling me his name is John and he is the manager when I know for sure he is not (maybe a client who wants to look good as big men with the stylist because he told me if I call again he will call the police lol...... I do not really understand what people had in their minds these days but having this type of attitude with customers just destroyed the business, brand, and loyal customers...... I hope someone does something about it to avoid any future issues because as far as I am concerned, I'll NEVER EVER AGAIN will come back to this location

Make sure you see what you're charging your clients for. I was charged for an MVP when I didn't receive one. Im a big tipper (not being a cocky dbag, i appreciate how this place cuts my hair). Wont keep me from going back, but keep an eye on your charges ladies. Wont tip the last hairstylist if she does my hair again.

Great cut as usual. Shelby was outstanding, it was a great experience.